Mineta San Jose International Airport Install United States First Airport
Wayfinding Digital Signage Robots Powered by 22Miles
Being Silicon Valley’s Airport, Mineta San Jose International Airport wanted to embrace the tech culture that surrounds the area, and appeal to the “tech aficionados” by implementing new innovative technology into the airport.
Mineta San Jose International Airport was looking for a solution that improved travellers experience while setting their airport apart, so it stands up to Silicon’s Valley reputation for innovation. “It’s very important for Silicon Valley’s airport to offer services for our travellers that are iconic to our region…we want to create a sense of place,” said Rosemary Barnes, a public information manager at San Jose airport.
SJC was serious about its role as a travel hub for Silicon Valley, so “hiring” robots to engage and entertain travellers — and point them to the airport’s dining, shopping and other services — made sense.
Named Norma, Amelia, and Piper, those robots are San Jose Intl’s new customer service agents! From wayfinding directions to selfies these robots are transforming the way Silicon Valley travels. The robots and its software exemplify how 22Miles Digital Signage and wayfinding transform customer’s innovative ideas into a fully functioning reality.
22Miles worked with SJC to develop and launch all three of the robots. The robots, which speak English, French, German Japanese and Spanish, are stationed on custom designed and coded by 22 Miles Geo Mats by Gates 11, 21, and 25.